Accessing funds (5)
How do I annuitize my annuity?
Please contact our service center at 888.513.8797 for questions related to annuitizing your annuity contract.
How do I take a policy loan?
To take a loan against your life insurance policy, please complete the and mail or fax it to our service center.
Postal mail:
°ÅÀÖÊÓƵ Service Center
P.O. Box 81497
Lincoln, NE 68501
Overnight delivery:
°ÅÀÖÊÓƵ Service Center
777 Research Drive
Lincoln, NE 68521
Fax:
800.281.5777
Allow 3 business days for faxed documents to enter our processing system.
How do I file a death claim?
To file a death claim, please have the policy number and contact our service center at 888.513.8797.
How can I take a withdrawal from my life insurance policy?
To withdraw funds from your life insurance policy, please complete the . To take a loan against your life insurance policy, please complete the . You can mail or fax it to our service center.
Postal mail:
°ÅÀÖÊÓƵ Service Center
P.O. Box 81497
Lincoln, NE 68501
Overnight delivery:
°ÅÀÖÊÓƵ Service Center
777 Research Drive
Lincoln, NE 68521
Fax:
800.281.5777
Allow 3 business days for faxed documents to enter our processing system.
How do I surrender my universal life insurance policy?
We're sorry to lose you as a customer but understand the need to surrender. Please fill out the form and mail or fax it to our service center.
Postal mail:
°ÅÀÖÊÓƵ Service Center
P.O. Box 81497
Lincoln, NE 68501
Overnight delivery:
°ÅÀÖÊÓƵ Service Center
777 Research Drive
Lincoln, NE 68521
Fax:
800.281.5777
Allow 3 business days for faxed documents to enter our processing system.
Records (9)
How do I find my policy number?
Your policy number can be found on page 3 of your policy. You may also contact your agent or our service center at 888.513.8797.
How can I obtain a copy of my annuity contract or life insurance policy?
To obtain a copy of your policy, please fill out and submit the form and mail or fax it to our service center.
Postal mail:
°ÅÀÖÊÓƵ Service Center
P.O. Box 81497
Lincoln, NE 68501
Overnight delivery:
°ÅÀÖÊÓƵ Service Center
777 Research Drive
Lincoln, NE 68521
Fax:
Annuity: 402.328.2266
Life insurance: 800.281.5777
Allow 3 business days for faxed documents to enter our processing system.
How can I provide authorization to another individual to obtain my policy information?
Please complete the form and fax or mail it to our service center.
Postal mail:
°ÅÀÖÊÓƵ Service Center
P.O. Box 81497
Lincoln, NE 68501
Overnight delivery:
°ÅÀÖÊÓƵ Service Center
777 Research Drive
Lincoln, NE 68521
Fax:
Annuity: 402.328.2266
Life insurance: 800.281.5777
Allow 3 business days for faxed documents to enter our processing system.
What is the surrender value of my policy?
Please visit our or contact our service center at 888.513.8797 for questions related to the surrender value of your policy.
What's the current interest rate that I'm receiving?
Please visit our or contact our service center at 888.513.8797 for questions related to current interest rates. In addition, an annual statement will be mailed to the policy owner on the anniversary date of the policy.
How do I verify the beneficiary on my policy?
The beneficiary information can be located on your original application within your policy. If you have made an update to your beneficiary since the time your policy was issued, please visit our or contact our service center at 888.513.8797 to verify the current beneficiary on file.
How do I request an inforce illustration?
Please fill out the form and mail or fax this to our service center. If you have any questions please contact our service center at 888.513.8797.
Postal mail:
°ÅÀÖÊÓƵ Service Center
P.O. Box 81497
Lincoln, NE 68501
Overnight delivery:
°ÅÀÖÊÓƵ Service Center
777 Research Drive
Lincoln, NE 68521
Fax:
800.281.5777
Allow 3 business days for faxed documents to enter our processing system.
When will I get my annual statement?
Your annual statement is sent automatically on the policy anniversary. The policy date can be located on the information page of your policy.
What is the death benefit amount?
The death benefit amount can be located on the information page of your policy. If you have made an update to your policy since the time it was issued, please visit our or contact our service center at 888.513.8797 to verify the current death benefit on file.
Account management (13)
What is the death benefit amount?
The death benefit amount can be located on the information page of your policy. If you have made an update to your policy since the time it was issued, please visit our or contact our service center at 888.513.8797 to verify the current death benefit on file.